Interior Design & Space Planning
Delivery
Installation & Reconfiguration
Furniture Storage
Reupholstery

Herman Miller Panel Refurbishment
Repair Services - Warranty & Non-Warranty
Preventative Maintenance / Service Plus
Seating & Panel Cleaning


Preventative Maintenance/Service Plus

  • Along with repair services, Wiley Office Furniture offers our preventative maintenance program called “Service Plus”. All furniture, particularly modern task seating, wears down under continuous use. Task chairs are in use for six to eight hours or more per day. Parts become loose over time, mechanisms get fouled with dirt, casters crack and pneumatic height cylinders start to fail. Our Service Plus program focuses on correcting these problems before they cause permanent damage, making your chairs unusable.
  • Our service technician will come to your site, assess all of your seating and make an itemized list of the potential problems with your seating. Chairs that need repair parts are identified, with a quote provided for repair parts (unless covered under warranty). Chairs mechanisms are tightened and lubricated, with chair controls re-adjusted to functional standards. Minor repairs will be conducted on the spot.
  • After the Service Plus is completed, your office seating will be returned to good working order that allows for years of additional functional use. If you combined Service Plus with our upholstery cleaning service, your seating will come back looking practically new.
  • If you are interested in learning more about Service Plus and obtaining a quote, please contact us with your information at springfield@wileyoffice.com.